Social media by its very nature is fast moving and constantly evolving. Our social team make it their job to keep up-to-date and keep you up-to-speed ensuring you’re on the right platforms at the right time with the right content to reach your audience. And of course, we always make your social channels an extension of your brand, tone of voice and messaging, all tailored to formats your audience will like, retweet and double-tap.
Our key Social Media services:
Content Planning, Creation & Management
Whatever your company’s social media objectives may be, we’ll work closely with you to create a content strategy and plan that meets your goals. From ideation based on your brand, our expertise of numerous platforms is backed up with social listening evidence, so we can create imagery, video, animation and publish content at the optimum times for your audience. Leaving you to focus on the rest of your marketing activity.
Using intelligent social listening tools, as well as some good old-fashioned interest and expertise within your sector, we can keep our finger on the pulse of what your network are saying about you and your competitors. Because having this awareness of topics important to your industry and your audience provides invaluable insight into content you should be producing, conversations you should be joining and influential connections you could be making.
Word can spread fast online, so allow us to be the middle-man between your company and your followers. We’ll be reactive on your behalf, identifying and triaging any potential PR disasters or positive viral stories you could capitalise on. Answering standard queries, escalating issues to the right members of your team and acknowledging your audience in real-time increases brand trust and value immeasurably – so let us take the stress out of managing your past, present and future consumers.