Digital Account Manager (Maternity Cover) London

10 May 2018

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Digital Account Manager (Maternity Cover – 9 months to 1 year)

Dog is an independent digital collective combining technology, marketing and creative design. We are looking for a Digital Account Manager to act as the main point of contact for clients. The candidate will be adept at building and maintaining strong relationships with clients by providing exemplary levels of customer service, and capable of managing and delivering often complex projects for your clients independently, within agreed budget and timescales.

(1) Digital Account Manager | Dog Digital | LinkedIn

Ideally from a digital agency background, the Account Manager will have about three years of experience in a similar role and be responsible for managing and growing client engagement activities across a few accounts. Reporting to the Account Director in London, the Account Manager will work closely with all internal departments; creative, strategy, planning, marketing, design, development, project management and production to formulate, brief, implement and deliver successful and leading edge digital solutions for our clients.

 

Acting as the main point of contact for clients the candidate will be adept at building and maintaining strong relationships with clients by providing exemplar levels of customer service, and capable of managing and delivering often complex projects for your clients independently, within agreed budget and timescales.

 

The Account Manager will have a breadth of knowledge across all digital disciplines, including but not limited to knowledge of CMS systems, web design and build, mobile web and apps, SEO, PPC, Social media, email marketing, online advertising.

 

Attitude

We need a confident and hardworking person who would relish playing a major role within a fast growing business. The candidate will be a proactive self-starter with a can-do attitude and enthusiasm for all things digital. He/she will be a strong team player who can effectively influence and motivate project teams in a positive manner and able to build respect and trust from colleagues and clients alike. The candidate will be able to prioritise his/her [SM1] own workload, be dependable, adaptable, articulate, calm under pressure, very organized and detail oriented.

 

Essential Skills

  • Building strong, enduring relationships with clients
  • Strong commercial awareness
  • Demonstrable ability to plan and implement commercial and strategic development of client accounts
  • Confident to lead client meetings at all levels
  • Excellent verbal and written communication skills – you can clearly articulate ideas and solutions
  • Accurate financial forecasting and project invoicing
  • Scoping and documentation of client requirements
  • Rounded knowledge of all digital disciplines

 

Desirable Skills

  • Previous agency experience
  • Relevant marketing experience or qualification
  • General understanding of HTML, CSS or .Net technologies

 

Benefits

We offer a competitive salary based on experience, contributory pension, generous holiday allowance, private healthcare a collaborative and open working environment, and great opportunities for development and progression. 

 

Please send cover letter and CV to sophie.mitchell@dogdigital.com