Digital Account Executive

09.07.2018

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Digital Account Executive

The role of an Account Executive means you will work closely with the pack to formulate, brief, implement and deliver successful and leading digital solutions for our clients.

The role of an Account Executive means you will work closely with the pack to formulate, brief, implement and deliver successful and leading digital solutions for our clients. 

 

Ideally from an agency background, or having had agency experience by means of interships etc.;  you will be responsible for supporting our sharp and friendly Client Services in managing and growing client engagement activities across multiple accounts. 

 

You will be lucky enough to work with a strong, talented pack of digital specialists throughout the agency including creative, strategy, marketing, design, development, project management and production. 

 

Dog is formed of really smart people who have initiative and great ideas, so you will not be micro-managed but relied on, therefore, we expect you to be a self-starter who is keen to make things happen. If you think you fit the bill, we would love to hear from you!

 

 

 

 Typical activities:

  • Translating client requests and requirements into detailed, and sometimes technical, instructions for project teams
  • Quality control of all work that is submitted to clients
  • Communicating campaign/project details to the client and all team members
  • Monitoring (but not necessarily managing) all stages of campaigns/projects to guarantee that they run smoothly
  • Writing status reports throughout the duration of projects and BAU work to keep clients and the pack updated
  • Owning administration tasks that help to keep campaigns and projects well-managed and organised
  • Offering creative ideas to the senior client services and marketing team to develop exciting campaigns and encourage clients to understand the importance of the process throughout varied digital projects
  • Main day-to-day contact for clients, suppliers, external partners, and the Client Services team and provides timely responses to all inquiries
  • Participation in meetings with existing clients and internal teams to identify adequate new services/offerings to meet clients’ evolving needs as required
  • Effectively coordinating client-specific tasks throughout the lifecycle of projects, including estimate creation, regular communication and generation of the client/project invoicing.
  • Partnering with the client, the client services and project teams to resolve identified project issues
  • Ensuring accurate and timely invoices are generated by maintaining correct project details and supporting evidence, including change requests and rework, throughout the project lifecycle
  • Partnering with Senior Client services team to ensure a smooth transition for new clients; attending meetings as needed

 

Attitude

 

We need a confident and hardworking person who would relish playing a major role within a fast growing business. 

 

The candidate will be a proactive self-starter with a can-do attitude and enthusiasm for all things digital. 

 

He/she will be a strong team player who can effectively influence and motivate project teams in a positive manner and able to build respect and trust from colleagues and clients alike. 

 

The candidate will be able to prioritise his/her own workload, be dependable, adaptable, articulate, calm under pressure, very organized and detail oriented.

 

Essential Skills

 

  • Open communicator
  • Positive, helpful, confident
  • Energetic, focussed and in control
  • Highly organised and commercially minded
  • Ambitious, driven, sharp and well-spoken
  • Good presentation and communication skills (written, verbal)

 

You are able to: 

  • Create strong and effective internal relationships and collaborate across the business; listen and value the opinions of others
  • Effectively work across the organisation to meet the needs of the business
  • Take ownership of personal actions and outcomes; encourage and empower others to do the same
  •  Embrace change; maintain an open mind, be flexible and adaptable in the face of ambiguity and change
  • Be proactive in seeking opportunities to increase knowledge, skills and abilities
  • Problem-solve, identify and execute effective solutions
  • Manage heavy workloads, prioritise work appropriately, and meet assigned deadlines
  • Organise, analyse and pay attention to detail
  • Confidently work with MS Office Suite

 

Desirable Skills

·         Relevant marketing experience or qualification desired but not essential

·         General understanding of HTML, CSS or .Net technologies

 

Benefits

We offer a competitive salary based on experience, contributory pension, generous holiday allowance, private healthcare a collaborative and open working environment, and great opportunities for development and progression.

 

 

CVs and cover letters can be sent to hello@dogdigital.com or apply via LinkedIn.